Privacy Policy

1. Who we are

Elite Lohi Management ("we", "us", "our") is a talent management and coaching agency operating in the United Kingdom. We are the data controller for personal information collected through this website and our services. You can contact us at [email protected].

2. What data we collect

We may collect the following categories of personal data:

• Identity data: name, stage name, profile photographs, social media handles
• Contact data: email address, phone number
• Account data: login credentials, role, profile information
• Booking data: service bookings, session history, payment records
• Contract data: signed agreements, IP address at time of signing
• Technical data: IP address, browser type, device information, cookies
• Marketing data: newsletter subscription preferences

3. How we use your data

We use your personal data to:

• Create and manage your account
• Process bookings and payments
• Match talent with client opportunities
• Send booking confirmations and service communications
• Send newsletters where you have opted in
• Comply with our legal obligations
• Improve our platform and services

4. Legal basis for processing

We process your data on the basis of contract performance (to deliver our services), legitimate interests (to operate and improve our platform), legal obligation (to comply with UK law), and consent (for marketing communications). You may withdraw consent at any time.

5. Data sharing

We do not sell your personal data. We may share it with service providers who help us operate our platform (hosting, email, payment processing) under strict data processing agreements. We may also disclose data where required by law.

6. Data retention

We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. Booking and contract records are retained for a minimum of 6 years in line with UK financial regulations.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use essential cookies to operate our platform (authentication sessions) and analytics cookies to understand how visitors use our site. See our Cookie Policy for full details.

9. Changes to this policy

We may update this policy from time to time. We will notify registered users of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.